Privacy Policy

Welcome to the Privacy Policy for Rexury Wellness Center. Your privacy and data integrity are fundamentally important to us. This comprehensive policy governs our online portals, booking applications, digital tools, and physical wellness ecosystems. It details transparently how we collect, store, secure, process, and selectively share user information to ensure complete regulatory compliance.

1. Information We Collect

To provide high-quality wellness services, manage scheduling, and securely authenticate system users, we process information categorized under three distinct scopes:

A. Personal Identification Data

• Contact Profiles: Full name, biological gender, active email addresses, telephone numbers, and residential or physical mailing paths.
• Account Authentication Credentials: Securely hashed passwords or third-party identity authorization metadata derived from Google OAuth identity links.

B. Technical & Digital Tool Usage Metrics

• Analytical Records: IP addresses, browser specifications, active operating systems, landing referral URLs, and precise behavioral interaction tracking across our customer interfaces.
• API Integration Metrics: Transaction logs, data counts, and cost/conversions attributes parsed via connected Google Ads API integrations used exclusively for internal optimization.

C. Transactional & Operations Information

• Appointment Metadata: Historic booking records, wellness appointment tracks, or specific custom instructions requested during session processing.
• Financial Audit Fields: Transaction tallies, invoice details, and tokenized payment records managed by secure external billing gateways.

2. Data Protection and Security Mechanisms

We implement a comprehensive array of physical, operational, and digital safeguards built around global data processing standards to aggressively shield customer data from intercept, unauthorized extraction, loss, modification, or exposure.

3. Third-Party Data Sharing Barriers

We enforce explicit operational restrictions concerning external data access to ensure your identity mapping stays entirely private:

• Commercial Restrictions: Rexury Wellness Center does not sell, rent, lease, or lease-to-own personal customer databases to marketing agencies, brokers, or external entities.
• Sub-Processors & Infrastructure Providers: Data is shared only with verified application sub-processors (such as server hosting setups, system monitoring utilities, and billing processors) under strict confidentiality agreements.
• Google API Infrastructure Boundary: Information fetched through Google Developer Tokens or internal OAuth nodes is restricted entirely to our private dashboards. It is never mixed with external client accounts or passed into external marketing data pools.
• Judicial Requirements: We will only surrender user files if explicitly compelled by a legally binding court order, national safety directive, or valid judicial decree.

4. Cookies and Analytical Trackers

Our website utilizes tracking cookies and micro-identifiers to preserve localized state settings, maintain your digital session login, track ad performance metrics, and tailor layout features. Users reserve the complete right to block or scrub these items directly via individual web browser preferences, though doing so may lock out specific online scheduling features.

5. Data Retention & User Rights

We maintain active user profiles only for the absolute minimum duration required to fulfill operational services, resolve business conflicts, or comply with institutional tax and corporate legal audits. You retain complete sovereignty over your data footprint and can exercise these rights at any point:

• The right to inspect and pull copies of your personal file registers.
• The right to demand corrections to out-of-date profiling parameters.
• The right to order complete, permanent deletion of your stored profiles across our systems.

6. Privacy Concerns and Contacts

For official inquiries regarding this Privacy Policy, your personal account details, or data extraction requests, reach out directly to our administration office:

Rexury Wellness Center
36, 37, Jalan Jaya Putra 7/4,
Bandar Jaya Putra, 81100 Johor Bahru,
Johor Darul Ta’zim, Malaysia.
Email: rexurywc@gmail.com